Five Ways to Support Employees When Layoffs Are Necessary 

No leader wants to face the gut-wrenching task of laying off employees. Yet, the reality is that economic downturns, industry shifts, and organizational changes can make layoffs unavoidable. While the process is undeniably painful, there are ethical and humane ways to conduct layoffs that minimize harm and help employees transition into the next phase of their career. Here are five ways to support your employees when layoffs are necessary. 

Communicate Transparently and Early 

Uncertainty breeds anxiety. Transparent communication helps employees prepare for what's ahead and reduces the spread of rumors that can be even more damaging. 

What You Can Do 

  • Give advance notice whenever possible, adhering to regulations such as the WARN Act

  • Clearly communicate the reasons for the layoffs, future plans, and what employees can expect in terms of severance and support. 

Offer a Fair Severance Package 

A severance package serves as a financial cushion that can aid employees as they look for new opportunities. It also demonstrates goodwill and can mitigate potential legal risks. 

What You Can Do 

  • Provide a severance package that includes not only compensation but also benefits like extended healthcare coverage. 

  • Consult with legal experts to ensure that your severance package meets legal requirements and industry standards. 

 

Provide Career Transition Assistance 

Finding a new job is a daunting task, especially when it's unexpected. Providing career transition assistance can ease this burden. 

What You Can Do 

  • Offer outplacement services that include resume writing, interview preparation, and career counseling. 

  • If possible, connect laid-off employees with potential employers through your network. 

 

Be Supportive, Not Patronizing 

Being laid off is an emotional experience. While you want to be supportive, avoid being overly optimistic or making promises you can’t keep. 

What You Can Do 

  • Show empathy during exit interviews and offer to serve as a reference for future employment. 

  • Encourage team members to support each other and share job leads. 

 

Keep the Lines of Communication Open 

Just because employees have been laid off doesn’t mean your responsibility towards them ends immediately. 

What You Can Do 

  • Check in with laid-off employees at regular intervals to offer support and updates on any new job opportunities. 

  • Encourage managers and team leaders to also stay in touch with laid-off team members. 

 

While layoffs are a challenging and unfortunate aspect of the business world, the way they are handled can make a significant difference in the lives of those affected. By adhering to these guidelines, you can mitigate some of the emotional and financial hardships associated with layoffs and uphold your reputation as an employer who treats their workforce with dignity and respect. 

Cedric Maybank

Cedric Maybank serves as Senior Consultant and Director of Partnerships at The Almond Group (TAG). In his role Cedric cultivates and manages relationships with TAG stakeholders—including new and prospective clients—as well as provides leadership coaching and consulting services in the areas of talent acquisition, equal employment opportunity, career services, and mentorship.

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